Invitation from a patient
One of your patients would like to be able to message you on HeyDottore
On HeyDottore the patients who already know you write to you in chat, and you decide whether and when to reply. Signing up takes a few minutes; we check your medical registration, usually within 1-2 working days.
A direct lineto your patients.
Your patients message you on HeyDottore outside clinic hours. You reply when you’re available.
We check your Medical Council registration, usually within 1-2 working days.
Has this ever happened to you?
These are the messages that reach your mobile today. On HeyDottore they have a place.
A patient texts your mobile at 11 pm, then again to chase a reply?
On HeyDottore · in the inboxThe request waits in the inbox until you’re available.
They ask for a prescription months after their appointment?
On HeyDottore · in the inboxYou prepare it and sign it in the chat, if you see fit. Or you decline: the patient is refunded.
They send reports and tests at any hour?
On HeyDottore · in the inboxThey arrive in the consultation, in order, with date and time.
For all of this, your patients message you on HeyDottore. And you reply when you’re available.
You set the fee.
The patient sees it before writing and pays on the platform.
- Subscriptions for your patientsWith the Premium plan, patients who are in touch often can subscribe: a monthly fee you set, for unlimited consultations with you.
- Payouts on FridayPayments go to your account via Stripe.
- Automatic invoicesHeyDottore issues the invoice to the patient, in your name and on your behalf.
Free sign-up and no monthly fee to get started. A service cost applies to each paid consultation. When you set your fee, you see exactly what you keep.
Doctors under an SSN agreement: you do not request or receive fees from your own SSN patients for services covered by the agreement, such as advice and consultations (Doctor Terms, clause 2.5).
This isn’t telemedicine: no remote examinations. It isn’t for emergencies. Clinical decisions remain yours.
HeyDottore is a technical platform: we provide the channel, payments and record-keeping.
Health data, off your phone.
Reports, photos and tests your patients send you stay in the consultation, not in your mobile’s gallery.
- Everything in the consultation.Questions, attachments, replies and signed documents, all in one place.
- The prescription, signed in the chat.You sign it with two-step verification; the pharmacist checks it with the code.
- Document delivery.Send results and documents to your patients, even those who haven’t signed up yet. Included in every plan.
We check your Medical Council registration before activating your profile, and your patients can see it.
Details, including providers, are in the Privacy Policy.
Up and running in three steps.
No diary to manage and no fee to get started.
Sign up free
Professional details and Medical Council registration. We check it, usually within 1-2 working days.
Set your fee
For the single consultation and, if you like, for the monthly subscription.
Invite your patients
With your personal link: anyone who signs up through it is connected to you.
How much does it cost?
Signing up is free, and the Base plan has no monthly fee. A service cost applies to each paid consultation; it is lower on the Premium plan, which has a monthly fee. When you set your fee, you see what you keep next to it, in your account. No surcharge for the patient.
How soon do I have to reply?
Accept or decline within 24 hours of payment for a single consultation, within 48 for a consultation in a subscription; then the first reply within 48 hours. If you miss these deadlines, the request is cancelled.
Can I decline a request?
Yes. The patient is refunded automatically.
Your patients already message you.Here, they can do it properly.
Sign up free: we check your Medical Council registration and your profile goes live.
HeyDottore is a technical doctor-patient communication platform and is not a medical device. It does not replace an in-person consultation, and clinical judgement remains yours. It is not for emergencies: for serious symptoms the patient must call 112 or 118.